Massage Southampton - Sharons Sports Massage Therapy Southampton - Massage Southampton
SouthamptonEastleighHedge EndWinchesterBotleyFair OakWickhamFarehamHamble

Booking & Cancellation Terms & Conditions

Bookings

You will be asked to guarantee your booking with a debit/credit card including the first line of your address (and postcode), and 3 digit security code. We accept VISA, Mastercard, Maestro, American Express and VISA Electron. A pre-authorisation will be held against this card for the amount of £1.00 No funds are taken from your account (this is done to ensure you have given a valid card).
*We do not store your card details. We use a virtual terminal called PaymentSense who offer the highest level of security and reliability. Their systems are Tier-1 PCI compliant. Read about their service here.

What is a pre-authorisation?
A pre-authorisation is a temporary hold of a specific amount of the available balance on a credit or debit card. The pre-authorisation is not a charge and no funds have been debited from your account.

Why do we need card details?
We apologise for the need to secure bookings by way of credit/debit cards, but recently we have had unscrupulous competition making bookings under fake details to compromise our business.

When is the card pre-authorised?
The pre-authorisation will be made at time of booking.

Cancellations

If you do not call 24 hours ahead to cancel your appointment or do not show up for your scheduled appointment, you will be charged full price for the scheduled service. The payment will be deducted from the credit/debit card provided to secure the booking.

Late Arrival Policy

If you arrive late to your appointment, the full amount will still be charged, and your session will still end at the allotted time. i.e. if your booking is from 10 to 11, you arrive at 10:15, your session will end at 11 and you will be charged the full amount.


Book Now at
Proactive Osteopathy & Sports Massage Southampton

Book a visit with Proactive Osteopathy & Sports Massage in Southampton, Hampshire by either calling or texting me on
07806 759 392
or email me using the
contact form...

SouthamptonEastleighHedge EndWinchesterBotleyFair OakWickhamFarehamHamble
SouthamptonEastleighHedge EndWinchesterBotleyFair OakWickhamFarehamHamble